← Systems we build

Missed-Call Reply

A call rings out, and the caller gets a text back within seconds saying you'll ring them — while you get told who called.

Built · not live yet

Built and tested · writes to a local outbox, delivers nothing

The flow

4 stages

STAGE 01

Trigger

Built

A call to your business number goes unanswered or hits voicemail.

Inbound only · known contacts recognised
STAGE 02

Draft

Built

Writes the reply from a short template you've already signed off — so there's nothing to approve at 6am.

Pre-approved wording · no live gate
STAGE 03

Send

Built

Texts the caller within seconds, from your business number, while they still remember ringing.

Sent in seconds · one text per missed call
STAGE 04

Alert

Built

Tells you who called and when, so the callback is yours to make rather than a number to notice later.

Number, time, and whether they replied

This is the one system in the set without a live approval gate — a reply that waits for sign-off has missed the point. The trade is made once, up front: you approve the wording, then it sends on that wording every time.

Why this matters

A missed call is a customer already dialling someone else.

Someone ringing a trade or a clinic is usually working down a list, and the second name gets called about ninety seconds after the first one rings out. There's no voicemail in that — people under thirty largely don't leave them and don't listen to them. A text arriving while the phone is still in their hand changes the arithmetic completely: it says you exist, you're working, and you'll ring back, which is enough to stop the list. The alert half matters just as much, because a missed call you find out about at six in the evening is a job that went elsewhere at nine in the morning.

Built on the same engine that's sent 797 emails for ClipZone since June 2026.1

Notes

  1. Total emails sent from the outbound system for ClipZone between June 2026 and 23 September 2026. Counts sends, not recipients. This system is not deployed and has sent nothing of its own.

What it refuses to send

You approve the wording once. Nothing else can send.

Only an approved template can go out, and exactly one is approved at a time — so there is never a question about what a caller received.

  • BlockedAny wording without an opt-out — including a plain "we'll call you back". A reply that sells nothing is arguably exempt, but "arguably" is a risk you shouldn't carry for five words, so every text says "Reply STOP to opt out".
  • BlockedWording that doesn't name your business. An unsigned text from an unknown number reads as spam.
  • BlockedA template with an unfilled placeholder. Literal braces arriving at a customer is worse than no reply.
  • BlockedAnything over two SMS segments, and any call from a number that has texted STOP.
  • One a weekFour calls in an afternoon get one text. The same number written three ways is one person.
  • FlaggedA non-GSM character. One em-dash halves the segment size and doubles the cost of every text you send.

Whatever the wording says, an inbound STOP is always honoured and that number is never contacted again — the visible line is a legal question, the behaviour is not optional. Every call is recorded even when nothing is sent — opted out, already texted, number withheld, no approved wording. A call that produced no text is a decision with a reason.

Start

Twenty minutes to see whether it fits.

This one isn't running yet — a call is the place to say whether it's worth building for you first.

Setup from $1,500. $400/month to run it.